Build With Nav × IT By Design · session recap · keep this page
Build With Nav × IT By Design · with Navin Ramharak

The MSP Growth Stack

Everything from today's session: the funnel, the prompts, the skills you now own, and what to do Monday. Built for MSP owners who are done watching AI videos and ready to point it at revenue.

Attractstrangers find and trust you
Capturestrangers become names
Convertnames become clients

01The one idea everything hangs on

Projects hold context. Skills hold procedure. Connectors are hands. Once you see those three lanes, every AI decision gets easy.

02ATTRACT · your website and AI search

We audited a real MSP site live using a skill from the community marketplace (Corey Haines' free marketing skills on GitHub). The findings are the same for almost every MSP site:

Do this Monday

03ATTRACT · marketing assets in minutes

We generated finished social graphics with the Higgsfield connector by telling Claude "generate an image with nano banana pro, 4:5, using Higgsfield" (naming the connector is what routes the job) while Claude designed a full carousel on the other screen. The trick is the prompt structure:

Formatstat card, photo ad, carousel cover
Text (render exactly)every word on the image, in quotes
Styleflat vs photo, hex colors, type style
Scenephoto assets only
Brandlockup and placement
Compositionhierarchy, margins, phone-readable

You're not prompting a picture. You're writing a creative brief. Same thing you'd hand a designer.

the carousel cover prompt from the session
Carousel cover slide for LinkedIn and Instagram, for a managed IT services brand. FORMAT: typography-only hook slide, slide 1 of a carousel. TEXT (render exactly): eyebrow line "FOR BUSINESS OWNERS" small and letterspaced at top, main headline "5 SIGNS YOU'VE OUTGROWN YOUR IT GUY" in huge bold condensed white type with the words "IT GUY" in electric blue #2E90FA, footer "YOUR MSP NAME • SWIPE →" bottom center. STYLE: flat editorial graphic design, deep navy #0A1628 background, faint oversized "5" watermark numeral behind the text at 8% opacity, subtle diagonal accent line. COMPOSITION: centered, massive type, high contrast, extremely readable as a small thumbnail, no photo, no clutter.
the carousel design prompt (paste into claude)
Design a 6-slide Instagram carousel as a single HTML page showing all six 1080x1350 slides side by side. Topic: "5 signs you've outgrown your IT guy" for a managed IT company. Slide 1 is the hook, slides 2-6 are one sign each: a punchy 4-6 word headline, one supporting sentence, and a slide number. Style: deep navy background #0A1628, electric blue accent #2E90FA, white bold condensed typography, flat editorial design, consistent footer with my company name. No images, typography only.

Do this Monday

04THE BUILD · your PSA is full of marketing

We built a custom skill live: the Proof Engine. It reads your resolved tickets and produces the three assets that win MSP clients.

Claude is already smart. A skill is how you make it consistent. In testing, the skill passed 100% of our checks. The same task without it: 59%, including a made-up claim the ticket data couldn't support.

05CAPTURE · the door-opener

Every business owner is anxious about AI and has nobody technical to ask. The Lead Magnet Machine makes you the one who shows up with answers.

06Your three skills

One per funnel stage, and they download right from this page. To install: Claude → Settings → Capabilities → Skills → upload the file. Then just describe the task; the skill triggers itself.

Attract

Proof Engine

Ticket export in → case studies, LinkedIn posts in your voice, timed review requests out. msp-proof-engine.skill

Download skill
Capture

Lead Magnet Machine

Prospect name + industry in → branded AI Readiness Snapshot and delivery email out. msp-lead-magnet-machine.skill

Download skill
Convert

Discovery to Proposal

Call notes in → three-option proposal, delivery email, and objection prep out, same day. msp-discovery-to-proposal.skill

Download skill

The safe way to feed Claude data

Goes inNever goes in
Sanitized ticket exports, documentation, contracts, call notesCredentials and passwords
Asset lists, QBR history, your own marketingPHI / patient records without a compliant setup
Anything already shared internallyAnything a client asked you to keep out

07Everything on this call was built with Claude

Including this page. Built and tested the night before, not a slide deck in sight:

The 3 skills you received, built and eval-tested (with vs without: 100% vs 59%)
A 4th back-pocket skill (QBR builder) with the same testing
A full fake MSP client: 60 tickets, contracts, QBR history, for safe demos
3 finished social assets via the Higgsfield connector, ~30 seconds each
The 6-slide carousel design
A pre-run SEO audit as backup
The presenter's run-of-show page
This recap site

None of this took a team. It took one person who treats Claude like an employee instead of a search bar.

08Every link from the session

Want this built into your MSP?

Sunny and I are putting together hands-on Claude training for this group: your team, your data, your skills built live. Interest decides the format.

See the training →

Or just reply to Sunny's email and say you're in.