Privacy Policy

Last updated: July 10, 2026

Build With Nav ("we," "us") is a brand of 2241307 Alberta Ltd., based in Edmonton, Alberta, Canada. This policy explains what information we collect, how we use it, and the choices you have. Short version: we collect only what we need to run the service, and we don't sell it or share it for marketing. Ever.

Information we collect

• Contact details you give us. Name, email address, and phone number when you book a session, subscribe to the newsletter, email us, or call our phone line.
• Call information. Our phone line is answered by Nova, an AI voice assistant. Calls are recorded and transcribed so we can prepare for your session, improve the service, and keep a record of what was discussed. Nova identifies itself as an AI on every call.
• Booking and payment details. Bookings are processed by Cal.com and payments by Stripe. We never see or store your full card details; those are handled by Stripe under their own privacy policy.
• Basic site analytics. Standard, aggregate information about how the site is used.

SMS / text messaging

If you call us and ask to receive our booking link by text, we send a single, one-time SMS to the mobile number you confirm on that call. That's the only reason we text.

• Messages are transactional and caller-initiated. We do not send marketing texts, recurring texts, or automated campaigns.
• Consent is given verbally on the call you place to us, and applies to that request only.
• Message and data rates may apply. Message frequency: one message per request.
• Reply STOP at any time to opt out of any future texts, or HELP for help.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

How we use your information

• To run your sessions, calls, and bookings and deliver what you paid for
• To respond when you contact us
• To send the newsletter you subscribed to (unsubscribe anytime, one click)
• To improve our services, including reviewing call transcripts

What we never do

• We never sell your personal information.
• We never share your contact details with third parties for their marketing.
• We never text you without you asking first.

Service providers

We use a small set of tools to run the business: telephony and voice AI infrastructure (to power our phone line), Cal.com (booking), Stripe (payments), and email delivery for the newsletter. Each receives only what it needs to do its job.

Data retention

We keep call recordings, transcripts, and booking records for as long as needed to run the service and meet legal obligations. Want something deleted? Email us and we'll handle it.

Your rights

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email navin@ramharak.com and we'll respond promptly.

Contact

Questions about this policy: navin@ramharak.com